Click Next. WD discovery installation failed support. If the issue persists, connect the WD drive to another computer and backup the contents on the WD Drive to another device. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. If none of that helps you might need to run the WD DLG diagnostics again. My passport 1TB ran for more than a year under windows 7,8 and actually 8.1, but suddenly stopped. The following steps provide the WD discovery installation failed solution. Try installing the Western Digital Backup software again. 6. Copyright © 2020 - 2021 Western Digital | All rights are reserved. Click Finish. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; Embedded & Removable Flash; WD ReadyView; Legacy & Other Products; Downloads WD Software; Product Firmware; Product Downloads; Warranty & Returns Warranty Services; Warranty Policy; Data Recovery; Shipping Addresses Hi, thanks for your response, this was helpfull, someway After disable the SMART on bios, I was able to access the disk, and even access the info on it. The software fails to install when the installation becomes corrupted. How Do I Fix My WD Passport Ultra Not Showing Up on My Computer "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files.This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer. Temporarily disable any Antivirus or Firewall software from your computer. Go to Applications --> WD Discovery and delete any files related to Western Digital discovery. Récupérez des fichiers depuis le disque dur WD My Passport . Double-click the installer file to start the installation process. Make sure to install the latest version of the WD Discovery software. unpacking and installation. WD Discovery est une application de barre de notification. Now, restart your computer and verify whether you can install the WD Backup software otherwise that the WD backup installation failed. WD Smartware is a tool that you must install on the WD hard drive to back up data. Verify whether you have an active internet connection to install the WD Backup software. Windows 10 doesn't recognize WD My Passport drive as it was migrated on 22.5.2018 ... Hi Yue. If you have Windows 10 operating system on your computer, install the WD app from the Windows Store. I’m using Windows 10 and trying to install my new WD portable Passport. Vous avez peut acheté dernièrement un disque dur Western Digital My Passport Ultra? Il présente la connectivité USB 3.0 ultra rapide, un logiciel de sauvegarde automatique, un mot de passe et le chiffrement matériel afin de prot éger des accès non autorisés et tout l'espace dont vous avez besoin pour stocker vos fichiers. Click the Download button next to the WD Backup software. Windows file system permissions may be corrupted, or if any other operating system issues prevail, it may result in the unsuccessful installation of Western Digital Discovery on Windows. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. your My Passport Ultra drive fits perfectly into the busy life of anyone with an on-the-go digital life. Bonjour, On m'a offert un disque dur externe My Passport de WD SES Device USB Device après 4 semaines d'utilisation je ne peux plus m'en servir. 7. Stop all the applications running in the background of your Windows computer. On me demande d'installer le matériel en insérant un disque. Plug the drive into another PC to back up your files first. You can download the WD Universal Firmware Updater from third-party websites to update the firmware of your drive. Do not move the drive during activity. You can set it to run automatically to your schedule. For, instant WD My Passport gemote assistant reach us. Unfortunately the included “WD Backup” is causing trouble to me: While the PC recognizes the disk in the normal windows explorer, WD Backup always quits during the installation. Vous pouvez le sélectionner et cliquer sur "Démarrer" pour commencer la vérification des données perdues. Delete these files if present on your device. Copyright © 2020 - 2021 Western Digital | All rights are reserved. It may also happen when you have installed it before and not uninstalled completely or due to any operating system issues. Still, you have a WD discovery installation failed issue contact us. Sous la section Mise à jour manuelle, cliquez sur le bouton Mettre à jour depuis le fichier. Allez à Paramètres >> Mise à jour du micrologiciel. Back Up Automatically — The My Passport Ultra drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. Make sure the external HDD is connected directly to one of the USB ports on the back of the case and not through a USB hub. This video will show you the contents of the WD Mybook high capacity home network back up drive. Check whether your previous uninstallation has been finished. WD backup offline issue, it is easy to fix. Ou êtes-vous à la recherche d'un disque dur externe pour effectuer une sauvegarde des données contenus dans votre ordinateur ? All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. Ensure that the Western Digital drive is connected to your device. Immediately after it informed me that the software was out of date so I updated it, which installed exactly the same installer I had been struggling with and it failed just as it had before. Using the Smartware tool, you can schedule the automatic backups and easily control the drive actions. Consultez gratuitement le manuel de My Passport de Western Digital ou posez votre question à d'autres propriétaires de My Passport de Western Digital. The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. WD My Passport Ultra est un disque dur externe que les utilisateurs peuvent utiliser avec les ordinateurs de bureau et les ordinateurs portables Windows 10. it loads the drivers but doesn't appear in the explorer. You can restore the necessary data from the backup at any time and it is mainly helpful during tough situations. Most users are able to install WD Utilities and WD Security, but face issues while installing the WD Backup software.Proceed with the steps given below to fix the WD Backup installation failed issue. Cependant, certains utilisateurs ont déclaré que leurs ordinateurs de bureau et portables connectés ne détectaient pas les disques WD My Passport Ultra. Please make sure you are using the cable supplied with your WD My Passport and also test with another short USB 3.0 cable. Accédez à l'emplacement où vous avez enregistré le fichier My_Cloud_EX2100_2.xx.xx.bin et sélectionnez-le. Rough handling, shock, or vibration can damage drives. Again plugin the external drive and check if it works. If you have Windows 10 operating system on your computer, install the WD app from the Windows Store. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you. Install the WD Backup software and run it as an Admin. To get our expert's guidelines easy to resolve it. Une fenêtre s'ouvre. Uninstall the WD backup software completely and close all running software. Try rebooting your system and reinstalling WD Discovery from the official WD site. Check whether your version of the system is compatible with the Western Digital discovery software. Ensure that your WD Drive is accessible for your computer to fix the installation issue of the WD Backup software. Now, restart your computer and WD drive. The process works untill I can configure the first backup. Dear all, I recently purchased a “my passport” external disk as backup device. My Passport; My Cloud Home; My Cloud; My Book; Disques internes / SSDs; WD Elements / WD easystore; Flash intégré et amovible; WD ReadyView; Produits antérieurs et autres produits; Téléchargements Logiciel WD; Micrologiciel de produit; Téléchargements de produits; Garantie et retours Services de garantie Ensuite, votre disque dur WD My Passport sera répertorié dans la fenêtre. Before using the WD Smartware for easy drive maintenance, read the below procedure on It helps in securing your drive with a password and prevents loss of data. Third-party antivirus software and other security software will result in blocking your installation of WD software. If yes, follow step 3,4,5. Grant permission as the Admin user to access all the files on your system. Étape 3. WD Backup Drive helper must start while opening WD backup. If not, replace the USB cable connecting the WD Drive and computer to fix the WD backup installation failed issue. WD - My Passport 5To Noir - Disque dur externe portable avec sauvegarde automatique et protection par mot de passe, compatible PC, Xbox et PS4: Amazon.fr: Informatique I tried the link that dazdar submitted above and it worked. If the external drive is not detected under disk drives, expand Universal Serial Bus Controllers and check if WD My Passport Ultra is available. Verify whether the firmware of the WD Drive is up-to-date. Hi , I was not able to install WD discovery on a new laptop, though its been running without problems on 4 other machines on my network. Hello: I hope someone out there in cyberspace can help me. Elle est liée à une petite icône qui apparaît dans la barre de notification système Windows dans le coin inférieur droit de l'écran. I know this is long, though I’ve tried to explain fully. WD Security et WD Backup, peut être installée à partir de votre disque dur MY PASSPORT. Check whether any Antivirus or Internet security software blocks the installation. My Passport offre de grandes capacités dans un disque dur compact. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. Backup your files before starting the procedure. n WD Backup Drive helper must start while opening WD backup. 4. Fichier d'installation WD My Passport [Résolu/Fermé] Signaler. If not, replace the USB cable connecting the WD Drive and computer to fix the WD backup installation failed issue. I even tried the refrigerator trick, nothing. 5. Le disque dur My Passport™ est une solution de stockage portable fiable qui vous confère la tranquillité d'esprit et la liberté nécessaires pour avancer dans la vie. Manuels de My Passport de %brand. Navigate to the Support page and select Software and Downloads. Check whether the WD Drive is detected or is accessible from your computer. Scannez votre disque dur WD My Passport. it appears in the device windows , just doesn't start (or initialize). Check whether any Antivirus or Internet security software blocks the installation. Follow the on-screen instructions correctly to ensure that the backup software is correctly installed. Then in the problem PC, go into Device manager, find the drive under Disk Drives, choose Driver tab, then Update Driver automatically. After the WD My Passport Ultra applications are installed, a desktop shortcut for each application is created. Always observe the following precautions when unpacking and installing your external storage product: Do not drop or jolt the drive. I’m really stumped and need help. If you choose 'Custom Installation,' you should choose the WD applications that have to be installed on your computer. Now unplug the external drive and restart the computer. Check whether the WD Drive is detected or is accessible from your computer. Western Digital discovery is an all-in-one application that helps in managing your Western Digital devices like My Passport, My Book, and My Cloud drives. I’ve never had any issue with any external storage – from other brands – and this time I just today bought a WD My Passport Ultra and cannot install it. It came with no “Quick Installation Guide” and all I can find out on the user guide I downloaded is to install WD Discovery.exe. Restart your device and Install it again on the official website. Ouvrez l'interface utilisateur du tableau de bord My Cloud EX2100. Restart your computer and try re-installing the software once the uninstallation is fully complete. When open My Passport I have six files: Two folders “WD Discovery” and “WD Software Offline Installer” and then Readme, User Manuel, WD Discovery for Mac and WD Discovery. Remove all the partially installed software on your computer and try installing the software again. An active internet connection is required to prevent installation failure. Install the software and check if the issue WD backup installation failed persist or not. Disque dur portable My Passport Ultra avec les logiciels WD Backup, WD Security, ... Disque dur portable Câble USB 3.0 Guide d’installation rapide My Passport Ultra. Try installing the Western Digital Backup software again. Une application intégrée peut vous aider à réaliser cette opération. Hope it helps. About Your WD Drive My Passport™ User Manual 4. Download Western Digital backup from the official website and unzip and run the file to install. If required, uninstall the Antivirus software installed on your computer. Still, you have a WD discovery installation failed issue reach us. You can download the WD Backup software from the official website of the drive. but it fails. The 'Installation Complete' screen appears. Right click on WD My Passport Ultra(If it is detected) and click on uninstall. Ensure that the Western Digital drive is connected to your device. Son nouveau boîtier élégant tient dans la paume de la main et vous permet de stocker, d'organiser et de partager vos photos, vos vidéos, votre musique et vos documents. This occurs when the installation or macOS file system is corrupted. Still, you have a WD discovery installation failed issue contact us. when I start the disk management it indicates that the second disk (my passport) must initialize. Just pick the The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page.
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