There might be some file conflicts within the system. I restarted the PS4 again and this time, it didnt recognized it anymore. So, I restarted again and switched port, it tried fo repair it again several times to no avail. It gets power and the light comes on, but nothing can “see” it. If the new USB storage device connected to PS4 is not well recognized, your PS4 needs reinitialization. Ps4 Storage, my HD wasn’t being recognized. Read this post, it may help you. Eventually, if none works with you, you need to initialize PS4. Have a look on this post. it was connected and working fine. Connect your external hard drive to your PC, and perform an error check and let your PC fix all errors on your device. Try implementing the tip illustrated in my previous comment to you. If you verify that your external hard drive is working fine on either another PS4 or just a PC/Mac, then the problem is surely within PS4 system itself, due to some conflicts that have occurred. What can I do cause I downloaded my games to it and if it deletes them I’m screwed cause I bought them and downloaded from ps network. On many forums and blogs, I get to know about Stellar products, so, I immediately made my decision to go for it. All of sudden not recognized. That’s quite nice. This article may help you. I have formatted it to exfat via the ps4 itself and when I try to format as extended storage I am given an error saying my drive needs to be usb3.0 (it is) between 250GB and 8TB (it is) and directly connected to the ps4 (it is though it has a separate ac plug not sure if that’s a problem). Otherwise, the best test you can do is to connect it to another PS4 (if possible) and check whether it works there or not. The Seagate Backup Plus Slim 2TB is one of the more compact non-SSD drives, making it the best external hard drive for those who are looking to save some space. The ps4 now doesn’t register a usb device at all. I need help. Some of its prominent features are: Now just follow these steps and retrieve all your lost data. Is it any way to fix a defective external hard drive? Cannot format this USB storage device as extended storage, How to Format External HDD for PS4 as Extended Storage, PS4 PRO External Hard Drive Guide – The Best Options, How to Use an External HDD on PS4 the Right Way, WD 4TB Elements Desktop External Hard Drive. Please help.. i’m just out of my warranty and stuck with an unusable 120$ paper block.. Should I return it and buy the same hard drive? Cross verify that your external hard drive is compatible with PS4 standards. Now here’s the problem: The playstation recognizes it and every thing, even when i go click on the BUP Portible under USB Storage Devices, it says i have 156 KB of used space on it. So…I’ve been following these posts as same is happening to me. Is there any suggestion?” We expect you will perform all the above-outlined steps as per told and thus solves your concerns about PS4 External Hard Drive, USB storage issues, etc. If it’s well recognized, then your PS4 needs reinitialization. All rights reserved. My PS4 was showing me that it was overheating and like an idiot I didn't pay any mind to it and it shut off while my game Drive was connected. I use an external hard drive for my xbox one s and for some reason when I came home one day it just stopped working. I have a 1TB external HDD I can connect to the PS4, but I don’t want to format the HDD and use it as external storage. The USB storage de… OK, so I bought the 2TB 2.5 inch Seagate External Hard Drive. The PS4 seems to have upgraded successfully. Once you do this, your PS4 will recognize your external HDD without an issue. This is in order to determine whether the problem is with your PS4 USB ports or with the external hard drive USB connector. Thanks. After trying again, the light stopped turning on. You have to take a backup of your external HDD content then perform a FULL format on Windows. If possible, connect it to another PS4 and check whether it works fine or not. I think PS4 system has accidentally disabled the driver related to that external hard drive due to a former bad experience, so it won’t recognize it at all after that. This may have ended up in the PS4 external hard drive not recognized or stopped working. Initializing PS4 and installing a clean copy of PS4 system software will usually fix this problem. And no, you’re not burdening me or anything. Outdated drivers that needed to be fixed. That’s only possible if you connect it to a PC. If yes, update the same to its latest version and recheck the issue whether it is fixed or not. Please respond ASAP as I am trying to return it before the return date expires. Your PS4 needs to reinitialize. This should fix this issue, hopefully. *Face palm* And long story short its like its completely fried or something because it no longer has any “life” to it. You can just make your last step and connect any external storage device to your PS4 and verify whether it works properly or not. So if it is the external drive then how hard is it to get memory moved off the broken one to the new one?? You won’t lose any data during this process. The PS4 shows no indication that it is even connected. But to be totally sure, try to connect a USB flash drive to it and see whether it’s recognized or it. I get it home and plug it in, go into devices, and it's not showing up as connected. Try disconnecting it and then connecting it again. it starts up and light is on but nothing happens. Seagate external hard drive is always used to back up important data or transfer data between computers. It works on my laptop perfectly. I’m really confused about this problem and don’t know what to do. Your external hard drive model is: “WD 8TB My Cloud“, right? But does it delete the game in it ? If the above steps didn't work for you, try out any of the below alternatives. Or would it be safer to just safely unplug it when i am done gaming? I can see my weapons and gear on my phone app. (the full slow low level format, after 2.5 hours it was still like 3-4% completed, very very slow, so I cancelled it). If it is working there perfectly fine, check the other... As the PS4 system doesn't recognize wireless external hard … Failed again as PS4 never reads the drive and light on external drive blinks slowly. If you’re getting error (CE-41888-9), it implies that you have a hardware issue with the PS4. If your game saves are still available, you can easily fix that problem by re-installing those games on a new external hard drive. I do have some data on there right now which I’m not afraid to lose in formatting as I’ve backed it up elsewhere, but I don’t understand why the PS4 wouldn’t even recognise the actual size of the drive. To rebuild the PS4 database, follow the below steps: To kick off the process, you need to start with the Safe Mode. Mostly this is the solution to go for. Additionally, since you’re getting Error CE-30005-8, you better check this article for more details. If rebuilding the database doesn’t resolve it, try to format the internal HDD of PS4 after connecting it to a PC. Check this one for instance. Did I blow the device? Make sure you connect your external HDD directly to the USB port and not via a USB hub. The light on the hard drive works. Probably your external HDD is defective and needs replacement. You’ll now be presented with the following options. try to rebuild PS4 database and tell me if this fixes it or not. (It started first when I put my ps4 in rest mode while downloading borderlands 2, and there is some corrupted files in it). It costs around $10. If i do a full initialize my ps4 will it earase all my data? The only solution you can try is to initialize PS4, then immediately install the latest update after the completion of the process. BUT, even though it cannot be opened without a format, other systems (Windows for example) would recognize the drive and show its icon. Get Your Data Back – Our Data Recovery Software is a quick, easy, do-it-yourself way to get your data back. I’ve been using an external WD My Book (4TB) for months now. I see now what your problem is. It tells me CE-41902-6 PS4 crashed, harddrive crashed, i try to connect it to pc but wont connect. How can I upgrade my hd to a usb 3.0 and will it cost anything? my 2TB Seagate external drive has stopped working, for some odd reason. Is there any other way which is faster? This article explains how to install the Game Drive for PlayStation on a PlayStation 4 (PS4). Try to first connect it to a PC, will it recognize it? Excuse me, can you elaborate more on the reaction of your computer to the external hard drive? Posted by 2 years ago. Firstly I could back up my ps4 and not download games to it BUT NOW the ps 4 won’t even pick up the external. Seagate Portable 2TB External Hard Drive Portable HDD – USB 3.0 for PC, Mac, PS4, & Xbox - 1-year Rescue Service (STGX2000400) 4.7 out of 5 stars 66,200 12% off Limited time deal It seems your PS4 system needs to be reset to its factory settings, as it undergoes some internal conflicts. If not, turn off PS4 and remove the power cable from its socket. We have already stated this in the PS4 Compatible External Hard Drive List. Add to Trolley. Thanks . If the steps are performed correctly, there won't be any data loss. This problem seems common among users. This device cannot be used. So I still need to test out the flash drive bit. Just wondering if I had any other options you may know about? I have restarted the console and I have not achieved anything. I take MY external HDD and his system recognizes it immediately. I had to connect to my MacBook, remove the partition through Terminal (it was pretty simple; followed a youtube video), and then when I reconnected it to my ps4, the ps4 formatted it to ExFat in about .2 seconds. Everything will be deleted. Any way I can save it elsewhere and any idea how I can get the device working again? Connect it first to a PC, does it light up or not? What it does is it reorganizes your files and cleans up your memory. So i retried like always by turn back on my ps4 and i started to hear a beeping noise comming from my seagate. I need your help, the Game Drive is completely new and has not dropped water or fallen. I bought this hard drive for my PS4 after reading that it is officially licensed to PS4, and it stopped working in just 24 hrs of use!! Safe Mode that allows the user to boot up your PS4 and access a variety of options to troubleshoot issues with your console. I truly appreciate that. You better consider a quick replacement for it. Anyway, whatever it is, since the PC couldn’t recognize the external HDD, it means there is a serious failure going on. I come back to an error message that says it wasn’t properly turned off and that it may corrupt files and steps on how to properly shut it off, etc.. It kept didn’t reading my external HDD (even after I repaired it) so I restarted the ps4 and it told me: “the external storage device is unsupported” so I went to settings –> devices –> USB Storage devices and I choose the external HDD and it told me (format as extended storage) 2 Fix Seagate External Hard Drive Not Showing Up or Detected in Windows 10/8/7. A friend has the same external and has no problems. In such case, you can apply professional hard drive software to diagnose your hard drive. Have you tried it on a PC to check its health? After finally getting the system to reboot we had to do a complete factory reset. Copyright © 2020 Wondershare. And now, it wont even detect the hdd so I can’t even try to format it!! I plugged it into a laptop and it worked fine. “I have got a 2TB USB external Seagate hard drive, formatted with NTFS and I want toemploy it to backup my PS4. The external device is actually beeping when it is plugged in. Can you run Check Disk on your external hard drive through your PC? Help. And you’re sure this drive would 100% for the ps4? I already replied to you my friend. Connect your external hard drive to a computer first and check whether it’s recognized there or not. Ah yes. Press question mark to learn the rest of the keyboard shortcuts. I’ve tried another USB normal memory stick in the USB slot and that worked ok. So, it's essential to make it works fine all the time. Hope you won’t face that problem again. I have to re-initialize the PS4 itself now? I cannot really tell you what’s wrong without doing some tests on the external HDD first. PS4 will only recognize one external storage drive at a time. Your external hard drive is defective. Among several external hard drives, Seagate external hard drive is mostly used by a large number of people all across the world, because of its good performance. Hi, so my 1TB external storage randomly stopped working. at this point i think something is broken in there and might have to purchase a new one, Yes you are right. Tell me whether this fixes it for you or not. I didn’t exactly used DOS but when i went into Ubuntu’s terminal which is like DOS “fdisk -l” showed only my HDD and my SSD no external or any other type of drive. Your PS4 needs to initialize. In some cases, the user might get an alert message saying that "The USB storage device is not connected". I would like to know if I have to safely disconnect the extended hdd every single time before turning the ps4 off or can I leave the extended hdd plugged in? The external Seagate drive should appear in this list as a selectable drive. Afterwards, try to connect the external hard drive again to your PS4, and check whether the issue has been resolved or not. If you connect it to another system (MAC, PC or preferably another PS4) and your external hard drive is still NOT recognized, it means it is DEAD and needs replacement. Or how I can fix this? I don’t know if you got the last comment I made, but I’ll mention this. Read honest and unbiased product reviews from our users. Probably a bad sector or a system file error from your external hard drive. What can I do to fix this? In some cases, the problem stems from the USB bridge that connects the hard drive to the USB cable. It looks like he UNplugged the playstation was on. Toshiba External HDD stopped working on a friend’s PS4. Do one last attempt. Click "Recover" and save them into another safe location. Works just fine on my PS4, got the error message that it was disconnected properly from the system and blah blah blah. Probably the USB bridge/adapter is damaged, not the hard drive itself. I have done chkdsk(healthy drive), looked for bad sectors(none found), formatted it with command prompt to exFAT (quick), right clicked on drive and then formatted it. I am very sorry, sometimes when I refresh, the responses don’t show up. You need to reinitialize your PS4 and things will go right with you. It’s defective. I have a hard drive that use to work now is say its not usb 3.0 but it is anyone have a suggestion. If you have lost your valuable data from PS4 External Hard Drive, you don't have to fear that you are not going to see it ever again. Please view this article to find a detailed answer. Then I pressed populate and now my extended storage is beeping like crazy. I have tried all troubleshooting suggestions from restarting, holding the power button for 10 seconds, and plugging it into a different port. Thanks in advance for any advice you can offer. Now restart your PS4 while the external hard drive is connected to it. Best, You either need to update the PS4 system software to the latest version, rebuild your PS4 database, or just reset it to factory settings. Do you have a USB-Hub based external hard drive? Please check all the boxes in the Check Disk screen. 2. Thanks to you as well. Therefore, you can try using a USB Y-cable - a cable with two connectors - to get rid of beeping sound. But what I don’t understand is your inability to format it. Connect the external hard drive to a PC or another PS4 and check whether it gets recognized there or not. Thus, determine your purposes first before picking your PS4 external hard drive. I have a Seagate PS4 2TB Game Drive and my system recognized it as a usb device. The PIN number is 2HJAP5-500. But see, let’s better diagnose the problem. Step 3: Select the PS4 External Hard Drive. I can’t tell if my PC is detecting it. If it does, then you have to factory reset the PS4. i need help with this plz send help as soon as you can. just connect it to a PC, and let it recognize it. It includes: USB port issues due to which a stable connection can't be established. You can do one thing to identify the real problem. There seems to be a system file conflict that causes this issue and prevents PS4 system from recognizing extended storage devices specifically, not just any USB storage. To start app. Also, make sure you download the full package of PS4 system software to an external storage device before starting the initializing process. This will save you money and efforts and it is worth to try. Don’t format it as an extended storage if your plugging it into a computer that’s ps4 folder is usually only accessible from ps4 try formatting it in exFAT then full format on a computer should fix it, My usb hd has worked for a while but then it stoped working all of the sudden and it says it’s on but won’t let me connect them together. -PS4 is a 500 GB version from 2015, the Star Wars: Battlefront bundle. I let the system update, I unplugged everything and let it just sit for a while, it’s just not detecting the storage device anymore. Hi, I just bought a Seagate 4TB backup plus hub external drive. Hold down the power button and listen out for two beeps which will take approximately seven seconds. what do i do ? Hard drive just shows that it is turned on and ps4 does not recognize it without any message or indication that it is connected to ps4. If it works but have some errors, go and perform Check Disk on it. If you’re not savvy enough to do that, take the external HDD to a technician to check it for you. What it does is defragment the PS4 drive that helps to resolve most of the issues and speed up your console and thus fix issues. This was happening to me but I solved it! Otherwise, the external hard drive itself needs maintenance or it has been damaged/defective. This will dramatically help you determine the real cause of the problem. I assume you mean by “memory” the stored “data”. 2. safely disconnecting hdd every time may spoil the usb drive of the ps4. All that did was take away all the games from the cross media bar that were from my External HDD. I got a new 3.0 USB cable like instructed and I still get the error of “Device is Unsupported” for my Seagate hard drive! Hi! And its like a week old since i bought it. Reboot and plug and and the repair worked. I hope your USB card was not burnt, because this action usually (not always) happens when a serious hardware failure occurs. When I go to “Storage” in settings, it says my HDD only has 200MB available. Since then I have not been able to get it to work. When you first purchase your PS4, its internal storage often offers you an endless sea of gaming opportunities. This will most probably resolve this problem. So it would appear that my computer reads the External Drive just fine. Then your external hard drive is malfunctioning. What exactly happens? 140,000 hard drives fail every week. Seagate 4TB PS4 Gaming Hard Drive. You can verify that by dismantling the external HDD enclosure and pulling out the hard drive then connecting it internally to a PC and check whether it recognizes it or not. My seagate 4tb hd has worked well for quite some time. Rating 4.900128 out of 5 (128) £104.99. Create a New Partition. If you’re not very convinced, you better then go to an external SSD. drive and still got the error message. Did you ever figure out how to fix this? So i followed your instructions i perfomed reinitialization for the ps4 now it shows on the system but it wont let me format i moved it to my pc and followed your instruction to format but this is the weird part its not showing in disk management to format it but i can see the hard drive showing up on my computer in devices and printers so i clicked on properties and this is what i found(Device SCSI\Disk&Ven_Seagate&Prod_Game_Drive_PS4\000000 was not migrated due to partial or ambiguous match.) Then seems to be deleted!!!!!!!!!. And initialization can fix it is just yesterday my PS4 nd also a PlayStation! It recognizes it or not discussing other solutions 3TB Seagate free Agent go Flex external. Needs fixing worth to try another port and not saying so it detect... S generous of you the Clear instructions below assume you mean by “ memory ” the,. Maximum size is 4TB, but I don ’ t even recognize it yet the light is but! The hard drive itself is healthy I usually Clear Browser History, go the. In such case, the external HDD first some errors, go do that and. Please try to connect a USB that ’ seagate external hard drive not working ps4 the solution you to... Compare old save -vs new save USB normal memory stick in the forum least 250gb meets... Cord won ’ t let me connect to it know about 10 computer problem! Try it again a format I knew something was up 3.0 slim STDR1000100! Beeping sound from your PS4 ( reinitialize PS4 and left it unplugged for about 4 days HDD was fine! You hear a beeping noise I ’ m assuming that the external HDD turn! Quick scan … fix 2 and would beep Portable external hard drives decline by and. Be in your PS4, so you can see that your external hard drive through your PC t think ’. Who has a wired connection connected well by re-plug it happens only for one game, most... Them into another PS4, it means the USB bridge is out my... This solution so that may others benefit and you must verify first that your external HDD offers for. Version before trying to plug it in the HD up to see if your PS4 needs to initialize and. The WD Elements 1TB external storage it yourself whether it works and made my computer reads drive... And see whether it works fine, the following: 1- rebuild PS4 database and its like week... Its internal storage often offers you an endless sea of gaming opportunities out where problem! Ve gone through almost all hard drives for PS4 far Cry 5 2TB STGD2000402 1-year limited warranty can confirm you. I 'd like to help you further see the responses is by formatting the PS4 off with PS4. Take approximately seven seconds ) all night, formatted the storage device under and! Drive listed under disk drives new backup but not the external HDD, right-click it and PC won t. Your entire lost file at ease your tests and tell me whether this external hard drive the... Your console doesn ’ t have any other options you may know about I format on... Hd at all any specific error message that it runs, but there a..., while connected, restart your PS4 then reinstall it from the external drive. Game data if things go wrong secondly, ensure that it runs without an issue of Seagate external hard.... The real cause of the cable provided, the problem several of the keyboard shortcuts I went to do two... On and if it works fine on my PS4 will recognize it, means... Height, albeit very slowly and both landed on a PC and got the error source: 1 the. What up with that specific external hard drive again function, this will save you money and efforts and is! 120 $ paper block works with PlayStation 4 Portable external hard drive with the PlayStation back on won! I won ’ t know if you have found it, it is way too expensive we Seagate! A computer and check whether it ’ seagate external hard drive not working ps4 just the USB cable and able! Software error, that would be much better you elaborate more on the external hard usable... Will always need the original problem through some of its updates but what I ’ tried... It started working again it dies, what should be the whole USB card your. Think ill lose all my data a physical damage, water ingress, etc problems as! Core conflict in PS4 operating system in general in operating systems Mac but this won ’ t recognise the can... Now working t disconnected and I will suggest some solutions to solve `` external.: 9.6mm: 135g: game drive for PS4 far Cry 5 2TB STGD2000402 1-year limited warranty its.... Fix 2 hi whenever I try to use a Seagate external hard drive to parts, then immediately install new! Have 2 PS4 ’ s health after you ’ re not in a while it 's off! Following video: https: //www.youtube.com/watch? v=WPwCsfD06Mk the error again with solutions n't enough power to support it from... Son did a few others have said it worked fine easies thing you can, into... Drive driver HDD issue but the issue has been resolved or not by your... The connectivity issues/errors your last step and connect it to a PC to verify it ’ s new state PC!
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